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#How to recall email in outlook how to#

If you can hold off making a fool of yourself until then, the new message recall will help.

Given the number of clients involved (especially Outlook desktop) and the complexity of rolling out new functionality across Office 365, it’s unlikely that we will see the new recall function much before the second quarter of 2020. It’s also possible to recall emails in Outlook 2007, but some options have slightly different names, so that’s something to keep in mind. The work to build a new recall function is ongoing with no committed dates. If you and your recipients are all on Microsoft Exchange and in the same organization, you can recall or replace an email message that you sent. The instructions provided in this article are meant to help you recall email Outlook 365, Outlook 2019, 2016, 2013, and 2010. An early version of a Message Recall Request status report (image credit: Microsoft) Microsoft also promises a new aggregate message recall request report to show how successful a request is and who has managed to read a problematic message (see below figure). The new service can’t recall every message, but it is better than before and internal testing within Microsoft shows that a much higher percentage of requests are successful (from such a low base, this wouldn’t be hard). More details can be found at: A New Take on Message RecallĪt Microsoft Ignite 2019, the Exchange team discussed a possible solution to the problem using a new Outlook Recall Message service ( online recording) that clients can use to request a message recall.

The success or failure of a message recall depends on the recipients’ settings in Outlook.

If you’re sending a replacement message, compose the message, and then click Send.

Click Delete unread copies of this message or Delete unread copies and replace with a new message, and then click OK.

You cannot recall a message in Outlook on the web.

You cannot recall a message that’s protected by Azure Information Protection.

If you don’t see the Recall This Message command, you probably don’t have an Exchange account or the feature isn’t available within your organization.

From the Message tab, select Actions > Recall This Message.

Selecting the message so it appears in the reading pane won’t allow you to recall the message. You must double-click to open the message.

Open the message that you want to recall.

In the folder pane on the left of the Outlook window, choose the Sent Items folder.

Message recall is available after you click Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization. 'How to recall an email in Outlook' is a query gaining traction on Google, likely because more people want to know whether they can retrieve a mistakenly sent email from their recipients inbox. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment. You can also substitute a replacement message. Simply selecting the email-which will allow you to view it in the display pane-will not present the options required for recall.With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it. Note that you must double-click the email. Double-click the email you'd like to attempt to recall so that the email appears in a new window.

#How to recall email in outlook how to#

How to Recall an Email in Outlookįirst, head over to the Sent folder found in the left-hand pane. Double-check your email before you click Send, and only use Outlook's recall function in case of emergency. Long story short: This isn't like the Gmail undo send feature. Plus, if the email is opened or if any rules (such as folder assignment) touch the email, then you can't recall the email. While there is some hope of retrieving that message and saving yourself a bit of embarrassment, there are a lot of factors at play that determine the success of the recall.Īs Microsoft states, you can only recall a message if both you and the recipient have an Office 365 or Exchange account within the same organization-so it's basically for colleagues only. Here's how to recall an email in Outlook. Outlook provides a feature that allows you to recall sent messages, but it only works under certain conditions. If you've ever sent an email to the wrong person or forgot to include important attachments, you know the value of being able to unsend an email.